In addition to being Vermont’s premier caregiver agency, Home Care Assistance of Greater Burlington offers Care Management services. Professional care management can help ease the family’s stress with the hiring of caregiver services and ensures quality throughout the process. Included in our regular caregiver service, for no additional charge, we provide extensive attention by our Care Manager assigned to your case ensuring a quality caregiver match, monitoring and adjustment of our client’s individualized care plan, professional communication with family and client, and premiere service to our clients.
What is Aging Life Care Management?
Aging Life Care/Geriatric care management is a holistic, client-centered approach to caring for older adults or others facing ongoing health challenges. Working with families, the expertise of an Aging Life Care Professional can provide the answers at a time of uncertainty. Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress, and time off of work for family caregivers.
What is an Aging Life Care Professional?
The Aging Life Care Professional is a health and human services specialist who is a guide, advocate, and resource for families caring for an older relative or disabled adult. They may be trained in any of a number of fields related to long-term care. These include counseling, gerontology, mental health, nursing, occupational therapy, psychology, social work, and other allied health professions, with a specialized focus on issues related to aging.
The Aging Life Care Professional assists older adults and persons with disabilities to reach their maximum functional potential. The individual’s independence is encouraged, while safety and security concerns are also addressed. They have extensive knowledge about the costs, quality, and availability of resources in their communities. One call to an Aging Life Care Professional will connect you with the appropriate services.
What Level of Services is Best for Your or Your Loved One’s Needs?
Home Care Assistance Care Management Services included in Caregiving Services
- Home Care Management – determining the type of services that are appropriate and monitoring the delivery of those services. This includes initial assessment, development of a care plan, and matching to the right caregiver(s). In-home Caregiver meet & greets and orientation to the home and client.
- Medical Management – developing and maintaining the client’s Plan of Care with a holistic view focused on helping clients reach their maximum potential. Integration of medical instructions into the Plan of Care and monitoring of client adherence as appropriate.
- Communication – keeping family members and professionals informed as to the well-being and changing needs of the client.
- Social Activity – integrating opportunities for clients to engage in social, recreational, or cultural activities into their Care Plan to enrich their quality of life.
- Safety / Security – monitoring clients at home; recommending technologies to add to security or safety; observing changes and potential risks of exploitation or abuse.
- Legal / Financial Assessment – assisting clients and their families to effectively use their resources; performing benefits check-ups and reviews; providing referrals to specialists as needed.
Life Care Management Services for an Additional Hourly Fee
- Housing / Home Modifications – helping families evaluate and select appropriate housing or home modification options.
- Medical Advocacy – attending key doctor appointments as appropriate and facilitating communication between physicians, clients, and family. Providing documentation and assisting with referrals to medical and community resources when needed.
- Legal – consulting with or referring to elder law attorneys, providing expert opinion for courts in determining the level of care required for client safety and well-being.
- Financial – including review or oversight of bill paying or consulting with an accountant and/or client’s Power of Attorney.
- Entitlements – providing information and step-by-step guidance on Federal and State entitlements and public benefits; connecting families to local programs and/or professionals.
- Family Mediation – assisting families in times of planning or during periods of crisis through mediation toward productive outcomes. Providing referrals to other professionals as deemed necessary.
Additional Life Care Management Services:
- Ongoing Care Management Services: These services are ideal for the proactive planner who may not yet need regular caregiving services but would like the security and safety net of knowing a professional is there for them in any future times of need. Who’s your person? We can be.
- Formalized and documented connection to an Aging Life Care Specialist
- An Emergency Folder that includes
- Complete medical history, including latest Patient Visit Summaries
- Advanced directives, including a POLST form
- Medication list
- Doctor list
- Contact list
- Insurance information
- A “bit about me” paragraph to help others know a little about you
- Monthly check-ins (via phone, virtual or in-person) with your Aging Life Care Manager to review any changes in your current state of health and well-being, including discussing psychological and social needs and concerns.
- An established contact to act as your liaison and medical professionals and family members should you be admitted to the hospital
- Verification of Benefits: Long Term Care insurance policies are often confusing and difficult to understand fully. Having a professional ally in dealing with insurance carriers may be worth thousands or tens of thousands in additional benefits paid out.
- Care Assessment and Plan to establish qualifications and talking points for long-term care insurance companies’ claims analysts.
- Expert to advocate on your behalf in order to realize benefits contained within insurance policies put into force years ago. Help in avoiding pitfalls that could reduce or delay benefits.
- Assistance in completing and understanding Claims Forms, Assignment of Benefits Forms, and filing for reimbursements.