Client Testimonials & Home Care Reviews

At Home Care Assistance of Burlington, VA, we strive to deliver exceptional service to all our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in Burlington, Vermont, and the surrounding cities. Discover what our clients are saying about the quality of our care and their personal experiences -

+ Professor B.

"For a decade, "Professor B," a distinguished academic with advanced dementia, was cared for by his devoted spouse until the challenge necessitated professional assistance for respite. Home Care Assistance (HCA) provided continuous hourly care for over a year, enabling his wife to finally take a vacation and visit extended family. A profound, genuine companionship developed between the Professor and his matched caregiver, mitigating the social deficit caused by his condition. Proactive safety protocols, including coordination with the local police, proved crucial when the Professor was found wandering on a morning when HCA services were not scheduled. HCA later supported a smooth transition by collaboratively planning his relocation to a memory care facility and accompanying him for the initial weeks."

+ Carl

"Mr. H," a retired engineer and "solo ager" managing Parkinson's disease with hallucinations, required immediate, robust support upon discharge from a Skilled Nursing Facility (SNF). HCA provided high-quality Live-in care and essential Aging Life Care Advocate services, including securing his Long-Term Care Insurance benefits and efficiently managing home emergencies like a significant basement flood. When his health acutely declined, our caregiver's prompt 911 call ensured his rapid transfer to the Emergency Room. This critical intervention enabled the fulfillment of his final wish: returning home for a third and final time, where he passed away with dignity, attended by his daughter and son. Following his passing, we continued to support the family by connecting them with a trusted realtor."

+ Mary W.

"Mary's" journey began with a move to the area, requiring high-level Aging Life Care Advocate (ALCA) support to connect her with essential community resources and combat severe social isolation. Dedicated companion care, focused on the Balanced Care Method's socialization component, successfully built rapport and re-established her social confidence. The consistency of her support empowered her to transition from living with family to an Independent Enhanced Senior Living setting. In a unique chapter, "Mary" found new purpose by mentoring a student caregiver in the realities of client care and social work principles. Her story concluded with a personal choice for limited medical treatment, allowing her to receive hospice care and spend her final days surrounded by loved ones at the Respite House."

+ Linda and Amy: Up and Onward

"Our services were crucial in allowing "Linda" and her adult daughter, "Amy" (who lives with a disability), to remain together in their home, starting shortly after "Linda's" husband passed and "Amy" was discharged from rehab. The flexibility of our model was immediately tested when "Linda" suffered an injury, requiring us to rapidly ramp up to full-time support for "Amy," which included community outings. We successfully managed highly variable requirements, ranging from companionship to complex catheter care, giving crucial relief to local family members. Over time, the care transitioned to 24/7 Live-in support, resulting in a measurable increase in "Amy's" independence. The final chapter saw both "Linda" move to assisted living and "Amy" move in with her brother, supported by the care structures we established."

+ The Zukowski Family: Flexible & Full-Service Home Care

"The "Zukowski" family, initially referred by an agency unable to handle their complexity, illustrates the value of a full-service home care agency with flexible resources. Starting with Live-in care due to mobility decline, their plan radically changed after the client suffered a major stroke. Our strong clinical team quickly implemented a variable care model, transitioning between 24/7 hourly care during the acute phase, back to Live-in care, and eventually to intermittent hourly support. A major strength was consistently monitoring the client's health, which involved facilitating discussions about transitioning to hospice care for comfort and dignity. Beyond physical care, we offered end-of-life support, including guidance on funeral arrangements and organizational help with estate documentation. This case demonstrated our role as a complete partner, providing expert clinical care and crucial administrative and emotional support."

 

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